Excel Help Desk for Financial Services

On-demand, expert Excel support for firms that can’t afford errors or delays.

Excel is business-critical in financial services—but when things break, most firms rely on overworked power users or generalist IT staff. It gets them across the line, but the cost is high: lost time, stress, and compounding risk.

The de Havilands Excel Help Desk gives you direct access to expert Excel consultants, so your team can focus on what they do best—without spreadsheet bottlenecks holding them back.

Albert Einstein

The definition of insanity is doing the same thing over and over and expecting different results.

Why keep asking your high-value staff to manually run Excel processes, fix broken formulas, or untangle old VBA?

That’s not a scalable solution — it’s a bottleneck.

The de Havilands Excel Help Desk delivers expert support so your power users and IT team can focus on what they do best and where they add the most value.

Free Download

Download Our Excel Help Desk Guide

Compare plans, see how it works, and discover real-world results.

Download now to see real examples of how we’ve helped firms like yours achieve ROI gains of up to 631%.

See How it Works in 3 Steps

Most issues are resolved within 1–2 business days. You get direct access to a senior Excel consultant — no call centre, no delays.

1. Submit

Fast, secure, and convenient issue intake

Send requests by email, secure web portal, or dedicated Excel add-in
Upload attachments directly to our encrypted client portal
Covered by NDA — your data is always confidential
Submit in minutes — avoid delays, prevent risk from lingering spreadsheet issues

2. Resolve

Handled directly by an Excel expert—no delays

Your dedicated Excel expert investigates and resolves the issue
Fast fixes + improvement suggestions to future-proof your workflow
Ongoing direct communication — no ticket queues
Root cause identified, not just patched — so the issue doesn’t return next month

3. Review

You approve it. We refine it. You win back time.

You receive a revised file with clear documentation
Optional video walkthrough of changes and enhancements
We iterate until you’re satisfied
You gain time and clarity — your spreadsheets are trusted, timely, and stress-free

Business & Financial Benefits

When spreadsheet go wrong or break – as they invariably do – many firms depend on internal “power users” or IT staff with no training in Excel to patch things up.

While this gets them across the line, the results are suboptimum, and they incur a substantial opportunity-cost by redirecting staff from their core competencies.

Using certified Excel experts rather than internal business or IT staff to attend to Excel challenges provides many benefits:

Reduce operational risk from broken formulas and outdated macros.
Save hours or days automating tedious, time-consuming process.
Improve audit trails and compliance through clean Excel logic.
Increase confidence in reporting — no last-minute Excel stress.
Eliminate the opportunity cost of your "power users" dealing Excel issues, taking them away from their core value.
Allow your IT staff to focus on their core competencies and projects.
Proven ROI: 631% return, £11M uplift in client P&L

Excel Help Desk Packages

Monthly subscription, no long-term contract, easily switch between plans, cancel anytime

Why You Need a Specialist Excel Help Desk

On-demand, expert Excel support for firms that can’t afford errors or delays.

Select the package which suits your business needs
On-demand Excel support for all Excel issues
Go month-by-month with no long-term commitments.
Change plans (upgrade or downgrade) from one month to the next.
Get professional Excel support without the overheads of hiring your own team

Direct access to a certified Excel expert
Direct access to Account Manager to ensure your requirements are met
Benefit from 25 years’ experience developing & supporting Excel in financial services
Team lead by Microsoft Most Valued Professional (Excel MVP)

Holly C.

Principal Consultant

I wanted to thank you again for all your help and advice... [it] has really been a gamechanger.

Let's Eliminate your Excel Bottlenecks

At de Havilands, we specialise in delivering Excel solutions for financial services firms, helping businesses like yours automate manual processes, reduce errors and drive efficiency.

As principal consultant at de Havilands I’m a Microsoft Excel Most Valued Professional (MVP) with over 25 years’ experience developing Excel solutions tailored to the unique needs of the financial services sector.

Specialised Excel support and automation is not only a business enabler but a powerful cost & risk reduction strategy.

If you are frustrated dealing with Excel-related issues, we can help.

Take the next step to schedule a call or complete the contact form.

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